As a Syngenta Sales Rep or GHX Seed Advisor, you can invite Growers to GHX Web and GHX Mobile all from one invitation. Sending the invitation from either platform Web or Mobile App will allow the grower to onboard their user account and sign into both GHX Web and GHX Mobile services.
If the contact information for the grower record is incorrect or missing, these changes will need to be completed on the contact in Salesforce or by calling your Customer Account Specialist or Syngenta Digital Support for more assistance.
Once on the dashboard of GHX Web, select Invite within the top right corner.
If you are a Syngenta Sales Rep, choose the seller account to view the growers within. If a Seed Advisor, proceed to the next step.
Locate the grower you would like to invite to GHX and expand their contact details. If the grower has multiple contacts you will see them listed. If the grower's invite was already sent previously you will see the last date invited shown to the right of the contact info. If the grower was already onboarded the GHX Onboarded logo will be shown in place of the Invite button.
From the Invite New Contact screen choose the Message Type check boxes (Email or SMS or Both) that you desire to send the grower's invitation to. Below the Message Type option you can personalize the message text to be sent to the grower or choose to stay with the default text "You've been invited to create a GHX account." Before choosing Next, review the growers contact information in the bottom left corner of the invite screen for accuracy. If all information appears correct, proceed to choose Next from the top right corner.
After selecting Next, the preview invitation screen will appear. Review the message body once again, if correct proceed to select Send from the top right corner to send the invitation to the grower via the selected message types chosen.
Watch the bottom left corner of the screen for the green check mark and "Invitation has been sent successfully!" banner to appear after choosing send for confirmation.
If you have any questions regarding this content, please reach out to us with the contact information provided below.
Syngenta Digital Support
Email: support@syngentadigital.com
Phone: (270) 435-4369
Toll Free: (866) 552-6332
M-TH: 7:00 AM - 6:00 PM CST
F: 7:00 AM - 5:00 PM CST